Privacy Policy

We collect information you provide directly to us, including: - Name and email address - Phone number (for WhatsApp notifications) - Account credentials - Payment information (processed securely by our payment processors) - Communication preferences We also automatically collect: - IP address and device information - Browser type and version - Usage patterns and feature interactions - Log data and error reports

We use your information to: - Provide, maintain, and improve our market analytics services - Send you automated market condition notifications via WhatsApp - Process subscription payments - Communicate with you about account updates and features - Analyze platform usage to improve user experience - Prevent fraud and ensure platform security - Comply with legal obligations

We work with the following categories of trusted service providers: Payment Processors: We use third-party payment processors to handle subscription payments. These processors may include NOWPayments and Payoneer. Your payment data is processed directly by these providers under their own privacy policies. Infrastructure: We use Supabase for database and authentication services, and Vercel for hosting. Communications: We use WhatsApp Business API for delivering market notifications to users who opt in. We do not sell your personal information to any third party.

We retain your personal information for as long as your account is active or as needed to provide services. Specifically: - Account data: Retained until account deletion + 30 days - Payment records: Retained for 7 years (legal requirement) - Usage logs: Retained for 90 days - WhatsApp notification history: Retained for 12 months You may request deletion of your data at any time by contacting us at [email protected].

If you are located in the European Economic Area (EEA) or United Kingdom, you have the following rights: - Right to Access: Request a copy of your personal data - Right to Rectification: Correct inaccurate personal data - Right to Erasure: Request deletion of your personal data - Right to Restriction: Request restriction of processing - Right to Portability: Receive your data in a portable format - Right to Object: Object to processing of your personal data To exercise any of these rights, contact us at [email protected]

We implement industry-standard security measures including: - TLS/SSL encryption for all data in transit - Encrypted storage for sensitive data at rest - Regular security audits and vulnerability assessments - Strict access controls and authentication requirements - Row-level security for database access

We use cookies and similar tracking technologies to: - Maintain your login session - Remember your preferences - Analyze platform usage (analytics) - Prevent fraud and ensure security You can control cookies through your browser settings. Disabling cookies may affect some features of our platform.

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

We may update our Privacy Policy periodically. We will notify you of significant changes by email and by updating the date above.