Privacy Policy

We collect information you provide directly to us, including: - Name and email address - Phone number (for WhatsApp notifications) - Account credentials - Payment information (processed securely by our payment processors) - Communication and notification preferences We also automatically collect: - IP address and device information - Browser type and version - Usage patterns and feature interactions - Log data and error reports

We use your information to: - Provide, maintain, and improve our notification platform services - Send you automated market condition notifications via WhatsApp - Process subscription payments - Communicate with you about account updates and features - Analyze platform usage to improve user experience - Prevent fraud and ensure platform security - Comply with legal obligations

We work with the following trusted service providers: Payment Processors: We use NOWPayments and Payoneer to handle subscription payments. Your payment data is processed directly by these providers under their own privacy policies. We do not store payment card information on our servers. Infrastructure: We use Supabase for database and authentication services, and Vercel for hosting. Communications: We use WhatsApp Business API for delivering market notifications to users who explicitly opt in. We do not sell your personal information to any third party.

We retain your personal information as follows: - Account data: Retained until account deletion + 30 days - Payment records: Retained for 7 years (legal requirement) - Usage logs: Retained for 90 days - WhatsApp notification history: Retained for 12 months You may request deletion of your data at any time by contacting us at [email protected].

If you are located in the European Economic Area (EEA) or United Kingdom, you have the following rights: - Right to Access: Request a copy of your personal data - Right to Rectification: Correct inaccurate personal data - Right to Erasure: Request deletion of your personal data - Right to Restriction: Request restriction of processing - Right to Portability: Receive your data in a portable format - Right to Object: Object to processing of your personal data To exercise any of these rights, contact us at [email protected]

We implement industry-standard security measures including: - TLS/SSL encryption for all data in transit - Encrypted storage for sensitive data at rest - Regular security audits and vulnerability assessments - Strict access controls and authentication requirements - Row-level security for database access

We use cookies and similar tracking technologies to: - Maintain your login session - Remember your preferences - Analyze platform usage - Prevent fraud and ensure security You can control cookies through your browser settings. Disabling cookies may affect some features of our platform. See our full Cookie Policy at https://www.tradeslayers.com/en/cookies

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

Our service is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately at [email protected]

We may update our Privacy Policy periodically. We will notify you of significant changes by email and by updating the date above. Your continued use of the service after changes constitutes acceptance of the updated policy.

For privacy-related questions or to exercise your rights: Email: [email protected] Website: https://www.tradeslayers.com Address: Lahore, Pakistan